Innovative solutions

Grupa Travel constantly invests into development of new technologies related to the travel and business industry. We use cutting edge technology to ensure our clients get the best in customer service, reservation availability and pricing. Many of our competitors continue to use older technology.

Our staff uses the latest reservation systems and is constantly trained in the newest techniques and methods to get the most out of the systems for our clients.

Our IT infrastructure, internal telephone switch, and Grupa Travel developed copyrighted computer applications have been introduced to allow us to continually raise the levels of service we provide.

To meet our business clients’ expectations we have created an RSI application (Reports, Statistics & Invoices). This solution allows our business clients to better understand and control their travel related expenses Thanks to this application clients can define the most commonly used providers and services purchased, trends in ordering in comparison to the past years, divide expenses by cost centers of particular travelers and many other details.

The reservation systems also available on the Grupa Travel website allow self-search and self booking of various travel products. The use of these tools is made possible by the substantive support of our well trained employees.
We continually work with our global partners in the travel industry on ways and means for our clients to travel more cost effectively.